FAQs
General Questions
Q: What is The Good Panel™?
A: The Good Panel™ offers a variety of large tile quick-install wall coverings in different styles. Our products are designed to be easy to install and maintain, adding beauty and functionality to any space.
Q: Where can I view your products?
A: You can view our entire collection of wall coverings on our website.
Q: How do I place an order?
A: To place an order, simply browse our collections, select the product you like, and add it to your cart. Follow the checkout process to complete your purchase.
Product Information
Q: What styles of wall coverings do you offer?
A: We offer a variety of styles, including Modern Minimalist, Rustic Charm, Industrial Edge, Classic Elegance, Coastal Breeze, and Artistic Expression. Each style is designed to suit different aesthetic preferences and functional needs.
Q: Are your wall coverings easy to install?
A: Yes, our large tile wall coverings are designed for quick and easy installation. You can find installation guides and tips on our website.
Q: What materials are your panels made from?
A: Our panels are made from high-quality, durable materials that are designed to last and maintain their appearance over time.
Shipping and Delivery
Q: Do you offer international shipping?
A: Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping policy for more details.
Q: How long will it take to receive my order?
A: Delivery times depend on your location and the shipping method chosen. Typically, orders are processed within 2-3 business days and delivery can take anywhere from 5-14 business days.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website.
Returns and Exchanges
Q: What is your return policy?
A: We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.
Q: How do I return a product?
A: To return a product, please contact our customer service team for instructions. Ensure that the product is in its original packaging and condition.
Q: Can I exchange a product?
A: Yes, exchanges are allowed for products in their original condition. Please contact our customer service team to process an exchange.
Customer Support
Q: How can I contact customer service?
A: You can contact our customer service team via email or by phone. Our team is available Monday through Friday, from 9 AM to 5 PM.
Q: Do you offer installation support?
A: While we do not provide direct installation services, we offer detailed installation guides and tips on our website. If you have any specific questions, our customer service team is happy to assist.
Q: How can I provide feedback?
A: We value your feedback and are always looking to improve. Please send your comments or suggestions.
For any other questions or additional information, please visit our website or contact us directly. We are here to help and ensure you have a great experience with The Good Panel™.